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Customer Care

TERMS OF USE: 
Please take into account that your use of the Julie Bee’s website represents your agreement to follow and be bound by the terms of the site. If you do not agree to these terms, you may not access or otherwise use the website. We reserve the right to update or modify these terms in whole or in part at any time. If you use this website after such changes have been made, you will be deemed to have understood the updates and be bound by them within your use of the site. 

LEGAL INFORMATION:
This website is expressly owned and operated by myjuliebees.com. The mailing address for [email protected] is Atlanta, GA. All designs and website content on myjuliebees.com-including navigational buttons and images, artwork, graphics, photography, text-are copyrights, trademarks, trade dress, and/or intellectual property that are owned by www.myjuliebees.com unless otherwise stated. This site is protected in whole by copyright and applicable trade dress. All rights, titles, and interests are reserved. The website and all its content are intended for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of myjuliebees.com. Reproduction, publishing, display, modification, sale, or distribution of any of the materials from myjuliebees.com is prohibited. You may download or electronically copy and print any of the page contents displayed on the site, yet recognize that these are for your personal, noncommercial use only. If you download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you. 

LIABILITY:
Julie Bee’s does not claim that your use of this site will be error free, that defects will be corrected, or that the site and server are free of harmful viruses, etc. You accept full responsibility with costs of personal equipment servicing used in connection with the myjuliebees.com website. Julie Bee’s is not liable for any kind of damages related to the use of the site. 

INACCURACIES:
Julie Bee’s recognizes that all information and content on this website are presented as what is so and we make no claims to the accuracy of such content. Julie Bee’s reserves the right to correct errors or to update product information at any time without prior notice. If a Julie Bee’s product is listed at an incorrect price due to error, Julie Bee’s has the right to refuse or cancel any orders placed on the product listed at the incorrect price. Myjuliebees.com carries the right to refuse or cancel any such orders even if the orders have been confirmed and credit cards have been charged. If your credit card is charged for the purchase and your order is cancelled, Julie Bee’s will issue a credit to your credit card account for the amount confirmed at the initial charge. 

AVAILABILITY:
Julie Bee’s does not guarantee the availability of any item or any size of an item presented on myjuliebees.com. If an item is out of stock, it may be such that the item is never available for sale again in the future. Julie Bee’s will always seek to update the myjuliebees.com website to maintain the most accurate description of available items. 

PRICING: 
Julie Bee's products may also be sold in physical stores throughout the United States. Any such store has the right to change the prices of Julie Bee's products as they see fit within the agreement in which Julie Bee’s is bound with them. Any sale reflected on this site does not carry over into any physical store in which Julie Bee's products are found. Any sale at any store in which Julie Bee’s products are found does not carry over to this website. 

COLORS:
Due to distinctions in monitor color variations, Julie Bee’s is not responsible for misinterpretation of product colorways. 

CORRESPONDENCE:
We appreciate all correspondence sent to myjuliebees.com and we seek to respond quickly to any emails that seek assistance. However, please recognize that myjuliebees.com reserves the right not to respond to any such messages sent to the site. Please recognize that all submissions to the site, including ideas you have, will become the property of the site upon your submission. With this in mind, we do not seek to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. 

GIFT CARDS:

 

Can I purchase a Julie Bee's gift card online?  One size gifts all: Purchase a Gift Card.

May be used online at myjuliebees.com; Online sales are subject to our shipping policy; May not be redeemed for cash, except where required by law; We are not responsible for lost, stolen, damaged or unauthorized use of Gift Cards.; May be used in conjunction with other accepted forms of payment; Gift cards expire after two years and are nonreturnable.

 

SECURITY POLICY:
Julie Bee’s does not offer email addresses to any third party sites or individuals. Use of email addresses is strictly to allow us to notify you of sales, new merchandise, newsletters, and other Julie Bee’s material. We also understand that you don’t like waves of emails, and neither do we. Julie Bee’s will only notify you of things we find important. If you would like to unsubscribe from our email list, please contact us at [email protected] Please recognize that you may receive another email before we are able to remove you. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Julie Bee’s, our website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 

Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Unfortunately, no transmission of data over the web or any wireless network can be guaranteed to be 100% safe. As a result, while we strive to protect you Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond the control of Julie Bee’s; (b) the security, integrity, and privacy of any and all information and data exchanged between you and Julie Bee’s through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.